Account rules
The registration and login clauses here mirror the wording on our account pages, including what happens if you forget a password or change your phone number, so the two never contradict each other.
Opening an account with us means you accept this Terms & Conditions page, which sets out how your account is created, how lobby access works in supported regions...
These terms apply wherever local law permits us to serve you, and the wording shifts slightly depending on the region you register from. In Pakistan, clauses covering your account, your JazzCash, Easypaisa, SadaPay and Raast transactions and the way we settle balances sit in one document rather than several. Where a rule cannot apply in your area, we say so plainly instead
of hiding it in dense wording. We update this page when our account flow, payment rails or lobby rules change, and the version here is the one that applies from the moment you create your account. If a change affects how you withdraw or how you reach tables, we flag it on your account rather than leaving you to spot it yourself.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Every clause here is drafted by the team that runs our account, payment and lobby systems, then checked against the way those systems behave in Pakistan before it goes live. When a...
Our own operations, payments and compliance staff write each clause, so the wording matches how your account, wallet and lobby access genuinely work rather than a template borrowed from elsewhere.
Before a clause ships we test it against the live flow: registration, JazzCash and Easypaisa confirmation, withdrawal routing and table access in supported regions. Anything that does not match is rewritten.
Each section carries the date it last changed, so you can tell whether the wording you read last month still applies today. Silent edits to clauses that affect payouts are never made.
We write each rule in ordinary English, then add the narrower legal sentence underneath where it is needed. You should be able to follow your obligations without a translator or a lawyer.
Where local law permits, rules are adjusted for the region you register from. Pakistani accounts follow Pakistani settlement wording, and each difference is stated openly rather than buried mid-paragraph.
If a section still reads unclearly, our help desk escalates it to the team that wrote it. We correct the page rather than leaving you to interpret ambiguous wording on your own.
Our policy pages share one vocabulary, so a term that means one thing in the account rules means the same thing in the payment section. That matters when you are checking how...
The registration and login clauses here mirror the wording on our account pages, including what happens if you forget a password or change your phone number, so the two never contradict each other.
JazzCash, Easypaisa, SadaPay and Raast are described the same way here as on our cashier pages, so settlement timing does not read differently depending on where you look.
Table and slot access rules match what our lobby pages state for supported regions, including what happens if a game is pulled or a table goes offline for maintenance.
The closure clause pairs with the account settings pages, so the steps written here are the ones you actually follow when you ask us to shut an account down.
Complaint routes set out in this document match the contact paths published elsewhere, so you are never pointed at a channel that does not handle the issue.
English is the controlling text. Where we publish Urdu-language summaries for Pakistani readers, they help you read faster, but the English clause is the one that governs.
If another page on this domain appears to contradict a clause here, this document wins until we correct the other page, and we correct it as soon as we spot the gap.
You will find the same layout in every section below: a short clause, a dated revision line, and a pointer to the help desk if the wording needs...